Terms and conditions
- LEGAL STATUS
1.1. Lucky Wave Casino (the "Casino") is licensed by the Curaçao Gaming Control Board under license number CW/78956/23.
1.2. The Casino's address is [insert address]. The Casino can be contacted through its website or email.
- REGISTRATION AND LOGIN PROCESS
2.1. To register for an account with the Casino, you must submit a registration form on the Casino's website. You will need to provide your name, email address, password, country of residence, date of birth and agree to these Terms and Conditions.
2.2. Once you have submitted your registration form, you will receive an email from the Casino requesting that you verify your account by clicking on a link provided in the email.
2.3. After verifying your account, you can log in to the Casino's website using your username and password.
2.4. The Casino reserves the right to request additional information or documentation from you at any time.
- GAMES AND SOFTWARE PROVIDERS
3.1. The Casino offers a variety of games provided by various software providers including NetEnt, Microgaming, Evolution Gaming, Pragmatic Play and Spribe.
3.2. The Casino's game library includes slots, table games, live casino games and crash games.
- BONUSES AND PROMOTIONS
4.1. The Casino offers a variety of bonuses and promotions to its players including welcome bonuses, reload bonuses, free spins and cashback offers.
4.2. To qualify for a bonus or promotion, you must meet the specific requirements set out in these Terms and Conditions.
4.3. The Casino reserves the right to modify or cancel any bonus or promotion at any time without notice.
- VIP TIER AND REWARDS
5.1. The Casino offers a loyalty program with multiple tiers of rewards for its players.
5.2. To qualify for a tier reward, you must meet the specific requirements set out in these Terms and Conditions.
- PAYMENT METHODS AND BANKING TERMS
6.1. The Casino accepts various payment methods including Visa, Mastercard, bank transfer and cryptocurrencies.
6.2. The minimum deposit required to play at the Casino is £20, unless otherwise specified by the Casino.
6.3. The Casino reserves the right to modify or cancel any payment method at any time without notice.
- KEY TERMS AND CONDITIONS
7.1. You must be at least 18 years old to play at the Casino.
7.2. Only one account per person is permitted, unless otherwise specified by the Casino.
7.3. The Casino reserves the right to restrict access to its website or services for any reason.
- MOBILE AND TECHNICAL FEATURES
8.1. The Casino's website is optimized for mobile devices and can be accessed through a mobile web app or "Install App" PWA.
- SECURITY AND FAIR PLAY
9.1. The Casino uses SSL encryption to secure its website and protect player data.
9.2. The Casino's games are designed to provide fair outcomes, using Random Number Generators (RNGs) certified by eCOGRA.
- RESPONSIBLE GAMBLING FEATURES
10.1. The Casino offers responsible gambling tools including deposit limits, session reminders and self-exclusion options.
- ADVANTAGES AND DISADVANTAGES
11.1. By playing at the Casino, you acknowledge that you have read and understood these Terms and Conditions.
11.2. You must agree to be bound by these Terms and Conditions before making a deposit or wagering on any game.
- GENERAL CASINO INFORMATION
12.1. The Casino is owned and operated by Lucky Wave Casino N.V., a company registered in Curaçao.
12.2. The Casino's website is available in multiple languages, including English, German, Spanish, French and Portuguese.
- CHANGES TO TERMS AND CONDITIONS
13.1. The Casino reserves the right to modify or update these Terms and Conditions at any time without notice.
- GOVERNING LAW
14.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao.
- DISPUTE RESOLUTION
15.1. Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the Curaçao Gaming Control Board.
- LIMITATION OF LIABILITY
16.1. The Casino shall not be liable for any loss or damage suffered by you as a result of playing at the Casino, except where such liability is mandated by law.
- ENTIRE AGREEMENT
17.1. These Terms and Conditions constitute the entire agreement between you and the Casino regarding your use of the Casino's website and services.
- AMENDMENTS
18.1. The Casino reserves the right to modify or cancel any terms, conditions or policies at any time without notice.
- NOTICE
19.1. You acknowledge that by playing at the Casino, you have been notified of these Terms and Conditions and agree to be bound by them.
- GOVERNING LANGUAGE
20.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao.
By registering for an account and playing at the Casino, you acknowledge that you have read, understood and agreed to these Terms and Conditions.